Frequently asked questions


  • Can I use a Cruip template if I’m not a developer?

    You should have a basic knowledge of HTML and CSS to install and customise a Cruip template (even if you’re not a developer).

  • Can I use a Cruip template for my personal and commercial projects?

    Of course! You can use any templates you want for your personal and commercial projects.

  • Can I host, resell or redistribute a Cruip template?

    You can’t host, redistribute or resell any of our templates. Please have a look at our list of Rights and Prohibitions, or contact us directly if you’ve any of questions.

  • What are the attribution requirements when I use a Cruip template?

    We don’t require any attributions. Precisely, you don’t need to credit us or linking back to if you use any of our templates for your personal or commercial projects.

  • Can I use a Cruip template in WordPress or Shopify?

    It’s feasible, but you need to manually convert the HTML template into a WordPress or Shopify theme!

  • I need a custom landing page/website, can I hire you?

    Cruip isn’t a digital agency, so we only accept a selected number of custom projects if we’re available. Shoot us a message if you’re interested in working with us.

PRO members

  • How does the PRO plan work?

    Cruip PRO grants you access to all premium templates available on the gallery, 1-year access to any new templates we release, and premium support.

  • Does the PRO plan renew automatically?

    The PRO plan doesn’t auto-renew automatically at the end of the billing period.

  • What happens after the 1-year access expires?

    When your PRO plan expires you’ll no longer have access to premium resources and perks, but you can keep using anything you’ve downloaded forever.

  • What is the difference between a free and premium template?

    The main difference between a free and premium template, it’s that the latter includes an extended number of components, and is much more customisable than a free template.

  • How does the premium support work?

    The premium support gives you directions and suggestions on how to use the product as advertised. Please note that the support doesn’t cover complex customisation requests or step-by-step directions for non-technical people.

  • How many new premium templates will you develop?

    Our aim is to develop a new premium template every 30/60 days.

  • If I’m not happy with my PRO plan, can I get a refund?

    Due to the nature of our digital goods, refunds are issued on a very discretionary basis! If you would like to request a refund please have a look at our list of Acceptable Reasons For Refund, or contact us directly if you’ve any of questions.

  • Are you planning to add new perks for PRO members?

    Yes. We are already working on a series of additional features, and we will continue to add new perks to make the PRO experience more valuable for our customers. We’d love to hear your feedback if you’ve any suggestions.

  • Can I buy just a single template?

    I’m sorry, but you can’t purchase a single template at the moment!

  • What payment methods do you accept?

    We accept purchases via PayPal and all major debit/credit cards.