Privacy Policy

Types of Data collected

Among the types of personal data that Cruip collects, by itself or through third parties, are cookies, usage data, and email address. Depending on how you use Cruip, we may also process related account and purchase information such as order history and download entitlements.

Personal data may be freely provided by the user, or, in the case of usage data, collected automatically when using Cruip. Unless specified otherwise, all data requested by Cruip is mandatory and failure to provide it may make it impossible for Cruip to provide its services.

Mode and place of processing the Data

Methods of processing

The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the data. Data processing is carried out using computers and IT-enabled tools, following organizational procedures strictly related to the purposes indicated. In addition to the owner, data may be accessible to people involved in operating Cruip or to external service providers appointed as processors where necessary.

Legal basis of processing

The owner may process personal data relating to users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• Provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the owner is subject.
• Processing is necessary for the purposes of the legitimate interests pursued by the owner or by a third party.

Retention time

Personal data shall be processed and stored for as long as required by the purpose it was collected for. Once the retention period expires, personal data shall be deleted.

The purposes of processing

Data is collected to provide Cruip's services, including account access, purchases and downloads, customer support, transactional email, newsletter communication when you subscribe, and site operation and security.

Detailed information on processing

Personal data is collected for the following purposes and using the following services:

Payments

Stripe processes payments for purchases made on Cruip.com. When you check out, Stripe may collect payment card details, billing information, and related transaction data on our behalf.

Personal data collected may include email address, payment information, and purchase details.

Place of processing: United States (and other locations where Stripe operates). See Stripe's Privacy Policy.

Registration and authentication

Cruip uses email-based magic-link authentication so you can access your account and downloads. We store account and session information needed to identify you and keep you signed in.

Personal data collected: email address, and cookies or similar technologies used for session management.

Transactional email

Resend is used to send transactional messages such as sign-in links and purchase-related emails.

Personal data collected: email address and message metadata.

Place of processing: United States (and other locations where Resend operates). See Resend's Privacy Policy.

Newsletter and marketing email

If you subscribe to the Cruip newsletter, your email address is managed with Brevo so we can send product updates and related communications. You can unsubscribe using the link included in those emails.

Personal data collected: email address.

Place of processing: European Union / United States (and other locations where Brevo operates). See Brevo's Privacy Policy.

Hosting, databases, and downloads

Cruip is hosted on infrastructure providers that process technical and account-related data as needed to operate the website, store customer records, and deliver purchased download assets securely.

Personal data collected may include email address, usage data, IP address, and system logs used for operation, security, and maintenance.

Contacting the user

When you email us or otherwise contact Cruip, we use the details you provide to respond to your request.

Personal data collected: email address and any other information you include in your message.

The rights of Users

Users may exercise certain rights regarding their data processed by the owner. In particular, users have the right to do the following:

• Withdraw their consent at any time. Where they have previously given consent to the processing of their personal data.
• Object to processing of their data. If the processing is carried out on a legal basis other than consent.
• Access their data. Learn if data is being processed, obtain disclosure, and obtain a copy of the data undergoing processing.
• Verify and seek rectification. Verify the accuracy of their data and ask for it to be updated or corrected.
• Have their personal data deleted or otherwise removed. Under certain circumstances, obtain the erasure of their data.
• Lodge a complaint. Bring a claim before their competent data protection authority.

Additional information

Requests to exercise rights or clarify processing can be directed to hello@cruip.com. These requests can be exercised free of charge and will be addressed by the owner as early as possible and always within one month.

Cruip reserves the right to update this privacy policy. Changes will be posted on this page, and the latest-update date above will be revised when material changes are made.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through Cruip (or third-party services employed in Cruip), which can include IP addresses, URI addresses, the time of the request, and other parameters about the device, operating system, and the user's IT environment.

Cookies

Small sets of data stored on the user's device. Cruip uses cookies and similar technologies as needed for authentication, session management, and operating the service.